A Fireside Chat with Divya Kerslake, Head of Customer Strategy at Virgin Red.
At the 2023 Customer Engagement Transformation Conference, Divya Kerslake, Head of Customer Strategy at Virgin Red, shared her insights into the rise of loyalty schemes. With a deep dive into the history of Virgin Red, she shed light on how the organisation has successfully driven customer loyalty by putting their needs first. Divya's expertise and passion for customer-centric strategies left attendees inspired and motivated, so why not listen now?