Listen to this podcast to discover how Starling Bank, The Which? Banking Brand of the Year 2021 & 2022, have become truly customer-centric. With millions of accounts across the UK, someone joins Starling every 38 seconds, so it's crucial that Maria and her team create an award-winning customer experience in order to delight and retain their customers.
Engage Business Media's Guest Editor Nicholas Brice, CEO of Soul Corporations, chats with Maria at the Customer Engagement Summit as she delves into the following topics: