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Kantar
Kantar is the world’s leading marketing data and analytics business. We deliver the intelligence needed to power brand growth.
We provide the signals that help organisations act quickly and confidently. We empower brands to make effective marketing decisions based on predictive evidence. And we help them craft powerful growth strategies rooted in the connection between consumers, brands and enterprise value.
All this is powered by our uniquely robust human and synthetic data, our unrivalled IP, our AI-native platform and the team of global brand experts that bring this all together.
Sprinklr
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
Dialpad
Foundever
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Sitel Group and SYKES are now Foundever.
Zoho
Privately held and profitable with over 15k employees, Zoho is headquartered in Chennai, India with European offices in The Netherlands, UK, France, Germany, Spain, and many others worldwide.
Zoho strictly respects user privacy and has no ad-revenue model. Over 100 million users globally use Zoho to run their businesses, including Zoho.
InMoment
As the pace-setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to break down data silos. Analysts call out InMoment’s unique technology combined with in-house industry experts that empower brands to gain ROI from their CX programmes in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment.
Elevenlabs
Reliable workflows: Always-on AI executes end-to-end tasks safely and accurately with built-in guardrails.
Partnership approach: From design to go-live, our team works alongside yours to ensure success.
Omnichannel by design: A single platform for voice, chat, and beyond, future-proofing customer engagement.
Trusted by leading enterprises, ElevenLabs is redefining how businesses connect with customers at scale.
Sierra
Sierra is the platform that helps businesses build better, more human customer experiences with AI. Founded by industry veterans Bret Taylor and Clay Bavor, Sierra enables companies to deploy autonomous AI agents that provide fast, personalized, always-on support across channels
Trusted by brands like Sonos, Bumble, and WeightWatchers, Sierra’s flexible model meets customers where they are—offering everything from enterprise-ready, fully supported deployments to build-your-own no-code journeys. Both CX and Engineering teams can move fast, choosing the right approach to fit their evolving needs.
Braze
Ignite Tech (khoros)
With over 20 years of experience, we’re a global leader revolutionizing CX with software and services for digital care, messaging, chat, social marketing, and online communities.
IgniteTech's AI-First vision for Khoros represents more than just a technology upgrade, it's a fundamental rethinking of how engagement works in the digital age. By focusing on all three dimensions of engagement (thinking, feeling, and doing) and leveraging IgniteTech’s cutting-edge AI technologies, a new paradigm will be created for customer and employee engagement that will drive measurable business value for years to come.
Fin
Fin is the only complete, fully configurable AI Agent System in customer service—empowering support teams to customize, test, and continuously improve Fin through a no-code user experience anyone can manage.
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Talkdesk
Talkdesk® is a global cloud contact centre leader for customer-obsessed companies. Our automation-first customer experience solutions optimise our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
Sabio
Sabio Group is an expert services partner specialising in digital CX transformation. Sabio uses contact centre, AI, and data insights to help create brilliant customer experiences, enabling you to get to know your customers better and making their interactions smooth and memorable.
Established as a consultancy-led authority in the European contact centre industry, helping organisations navigate the increasingly complex CX landscape, Sabio's comprehensive solutions, services and consultancy expertise blend seamlessly to empower organisations to deliver exceptional customer and employee experiences.
Our distinctive approach leverages our own knowledge and technology alongside world-class technology leaders such as Amazon, Avaya, Cognigy, Genesys, Google, Microsoft, Salesforce, Twilio and Verint. This powerful combination enables Sabio’s clients to optimise customer journeys by making informed decisions across multiple contact channels. With deep specialisation in contact centre infrastructure, artificial intelligence, and data insight solutions, Sabio has earned the trust of European and global brands, guiding them through their most challenging customer experience transformations with expertise.
Verint
Verint® is a leader in Customer Experience (CX) Automation.
The world’s most iconic brands— including more than 80 of the Fortune 100 companies—rely on Verint Open Platform to achieve stronger, faster AI Business
Outcomes, Now™ that reduce costs and elevate CX. With Verint, organizations can meet the challenges posed by continued growth in the number of customer interactions and higher customer expectations for elevated CX. Since hiring more workers and increasing workforce expenses are not sustainable solutions, organizations recognize the need for AI-powered platforms and CX Automation to achieve their strategic objectives and realize significant ROI.
Zendesk - Customer
Allego
Treasure Data
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information visit www.medallia.com.
Dialpad
Cirrus Response
“How many BLEEPing times do I have to BEEPing repeat myself just to change my BLEEPing Direct Debit?”
We get it, customers want answers the first time, and they want them fast. Your agents want to help but are busy banging their heads against outdated systems that slow everything down. It’s a lose lose for both sides.
That’s why we created Cirrus. Our AI-powered contact centre solutions connects all your tech and teams to help you deliver the best customer service possible.
Everyone hates contact centres.
So, give them a reason not to.
Delight.ai - Sendbird
By remembering every customer and understanding their intent, Delight.ai creates personal and purposeful interactions that strengthen customer loyalty, increase engagement, and drive revenue — all while maintaining the control, observability, and reliability enterprises expect.
Seismic
exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI powered platform that prepares customer facing teams with the skills, content, tools, and insights needed to maximise every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organisations worldwide, Seismic helps businesses achieve
measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia.
Brevo
Products and Services
- Marketing Platform: Send personalized messages across all channels via Email, SMS, WhatsApp, Push, Mobile Wallet, Chat and more. Use automation & AI-enabled features to optimize campaigns and scale faster.
- Loyalty Platform: Create and manage a loyalty program tailored to your business, define rules, benefits and tiers. Offer attractive rewards and gain deep insights into customer behaviour.
- Customer Data Platform: Unify, manage and sync your online and offline data for a 360-degree customer view. Make faster decisions by using a single source of truth with accurate data.
- Messaging API: Send millions of transactional messages instantly, reliably and precisely. Improve customer experience with personalized messages and real time notifications.
Top 3 Benefits
- Ease of Use: Take the complexity out of your workflow with tools that are as powerful as they are easy to use. No IT, no extensive training – just seamless migration and accessible features designed to help you succeed from day one.
- Great Value: The unique and flexible pricing model is designed to allow businesses to access the high-end digital solutions they really need, and add features as they grow.
- Superb Customer Service: From personalized onboarding to regular business reviews, our team is here to help you achieve your goals – with 24/7 support in 6 languages
Decagon
Capita
Zoom
Qualtrics
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Meet senior buyers with genuine purchasing authority
Our key partners benefit from pre-arranged One-to-One Meetings, facilitated by a trusted external white glove concierge agency. This service provides a fully tailored programme of meetings with qualified potential buyers, ensuring a clear return on investment.
Sponsors can select meetings with registered delegates, creating new business relationships and meaningful face-to-face interactions. This summit is an unparalleled opportunity for the customer engagement community to connect, learn, and grow.
Interested in finding out more about the Engage Customer Summit?
Click below to download the sponsorship brochure.
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TESTIMONIALS
Nicky Haddow
Victoria’s Secret UK Head of MarketingI am an enthusiastic Marketing Expert that is passionate about delivering integrated & impactful 360 marketing propositions & campaigns that are not only Brand & Customer focused but commercially driven & data led. With 20+ years experience in Fashion & Apparel omni channel retailing, I love developing marketing strategies that perfectly align with the overall business objectives and market relevance, whilst driving innovation and retaining brand integrity.
Nicky Haddow
Victoria’s Secret UK Head of MarketingI am an enthusiastic Marketing Expert that is passionate about delivering integrated & impactful 360 marketing propositions & campaigns that are not only Brand & Customer focused but commercially driven & data led. With 20+ years experience in Fashion & Apparel omni channel retailing, I love developing marketing strategies that perfectly align with the overall business objectives and market relevance, whilst driving innovation and retaining brand integrity.
Nicky Haddow
Victoria’s Secret UK Head of MarketingI am an enthusiastic Marketing Expert that is passionate about delivering integrated & impactful 360 marketing propositions & campaigns that are not only Brand & Customer focused but commercially driven & data led. With 20+ years experience in Fashion & Apparel omni channel retailing, I love developing marketing strategies that perfectly align with the overall business objectives and market relevance, whilst driving innovation and retaining brand integrity.
