Engage Customer: Providing events that mean you build better customer experiences

Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external, whilst delivering a consistent and appropriate service across all channels: offline, online, social and mobile.

The critical role played by employee and customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe.

Our events attract C-level and Director-level Management and Heads of responsible for the implementation and strategy of their customer and employee engagement. Our conferences are industry-recognised, leading events within their sector.

Our conferences have a laser focus on super-actionable, case study-driven content. They showcase presenters from world-class brands such as Amazon, Barclays, BBC, BuzzFeed, Google, John Lewis, Mercedes, Liverpool F.C, M&S, Netflix, NHS, Sky, Samsung, Vogue, WWF and Virgin, to name just a few.

These events are supported by our dynamic range of online content, collectively reaching over 250,000 professionals every month.