About Engage Customer - part of Engage Business Media

Who is Engage Customer?

Engage Customer provides its community of over 48,000 leaders with a series of hugely successful live events, including:

industry-recognised Conferences

Director Forums

top-level Roundtable Focus Group Workshops

annual Customer Engagement Summit

the annual International Engage Awards

Engage Customer provides its community of over 48,000 business leaders with a series of hugely successful live, hybrid and virtual events that demonstrate how to improve customer experience and engagement.

Events INCLUDE:

CONFERENCES
ANNUAL SUMMITS
FOCUS GROUP ROUNDTABLES
AN INDUSTRY AWARDS PROGRAM
VARIOUS DIGITAL MEDIA OPPORTUNITIES

Our mantra is that organisations need to be where their customers are. They need to cut across their own internal silos, take a more holistic view of their customers, both internal and external. Whilst delivering a consistent and appropriate service across all channels: offline, online, social and mobile.

The critical role played by employee and customer engagement to business performance and profitability is being increasingly recognised by organisations across the globe.
These events attract C-level and Director-level Management and Heads of responsible for the implementation and strategy of their customer and employee engagement. Our conferences are industry-recognised, leading events within their sector.

Our conferences have a laser focus on super-actionable, case study-driven content. They showcase presenters from world-class brands such as Amazon, Barclays, BBC, BuzzFeed, Google, John Lewis, Mercedes, Liverpool F.C, M&S, Netflix, NHS, Sky, Samsung, Vogue, WWF and Virgin, to name just a few.

But our highly engaged, senior audiences are the backbone of our events and their experience when attending our events is of paramount importance to us.

We pride ourselves on working with industry leaders to overcome challenges and helping further educate them with examples of excellence and best practice.

These events are supported by our dynamic range of online content, collectively reaching over 250,000 professionals every month.

Part of Engage Business Media

Working with companies to improve their human experience

Over the last decade, Engage Business Media has worked with thousands of industry leaders to improve their customer and employee engagement.

This includes taking a deep dive into how marketing is playing an increasingly important role in greater customer understanding and insight thanks to advances in technology. As well as understanding how top sales professionals are focusing on putting sales enablement and human experience at the core of their organisations.

We do this by organising a series of hugely successful face-to-face, live, hybrid and virtual case-study-led events and media, which help businesses form stronger, deeper and more emotional experiences.