REVOLUTIONISE YOUR BUSINESS AT EUROPE’S PREMIER CONFERENCE AND EXPO
The future of Customer Engagement isn’t just exciting - it’s revolutionary! We’re on the brink of a seismic shift that will redefine how businesses connect with their audience. A world where holistic customer views, powered by cloud solutions and diverse multichannel communications, creating seamless and personalised experiences.
This isn’t just evolution; it’s a customer-centric revolution that will separate the innovators from the laggards. The Customer Engagement Summit embraces the future and is where we transform customer relationships forever?
Interested in finding out more about the
CUSTOMER ENGAGEMENT SUMMIT?
Click below to download the sponsorship brochure.
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TESTIMONIALS
Nicky Haddow
Victoria’s Secret UK Head of MarketingI am an enthusiastic Marketing Expert that is passionate about delivering integrated & impactful 360 marketing propositions & campaigns that are not only Brand & Customer focused but commercially driven & data led. With 20+ years experience in Fashion & Apparel omni channel retailing, I love developing marketing strategies that perfectly align with the overall business objectives and market relevance, whilst driving innovation and retaining brand integrity.
Nicky Haddow
Victoria’s Secret UK Head of MarketingI am an enthusiastic Marketing Expert that is passionate about delivering integrated & impactful 360 marketing propositions & campaigns that are not only Brand & Customer focused but commercially driven & data led. With 20+ years experience in Fashion & Apparel omni channel retailing, I love developing marketing strategies that perfectly align with the overall business objectives and market relevance, whilst driving innovation and retaining brand integrity.
Nicky Haddow
Victoria’s Secret UK Head of MarketingI am an enthusiastic Marketing Expert that is passionate about delivering integrated & impactful 360 marketing propositions & campaigns that are not only Brand & Customer focused but commercially driven & data led. With 20+ years experience in Fashion & Apparel omni channel retailing, I love developing marketing strategies that perfectly align with the overall business objectives and market relevance, whilst driving innovation and retaining brand integrity.
“The information was great and enabled a better understanding of some topics that can often be hard to digest. The different sectors/speakers gave a wider perception on what was happening in both the public and private sectors and showcased many of the efforts taken to improve CX.”Digital Journey Manager,, Vodafone Group
Featuring six specialised topic stages
Our comprehensive summit agenda is packed with case studies from the world’s largest brands and insights from top experts in customer engagement. Our 2024 summit lineup of speakers represented diverse organisations including AXA, Bupa, Costa Coffee, Estee Lauder, Experian, IKEA, John Lewis, LinkedIn, Victoria’s Secret, Volvo, and many more. Their insights and experiences provided invaluable lessons for all attendees.
This isn’t just another conference - it’s a premier opportunity to forge new business relationships with 2,000 attendees, engage in face-to-face meetings, and close deals that will transform your business.
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Kantar
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
Medallia
Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the No. 1 enterprise experience platform, Medallia Experience Cloud is the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment.
Zoho
Privately held and profitable with over 15k employees, Zoho is headquartered in Chennai, India with European offices in The Netherlands, UK, France, Germany, Spain, and many others worldwide.
Zoho strictly respects user privacy and has no ad-revenue model. Over 100 million users globally use Zoho to run their businesses, including Zoho.
Microsoft
InMoment
As the pace-setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to break down data silos. Analysts call out InMoment’s unique technology combined with in-house industry experts that empower brands to gain ROI from their CX programmes in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment.
Salesforce
Emarsys
Emarsys, an SAP company, is the omnichannel customer engagement platform that empowers marketers to build, launch, and scale AI-powered personalized, omnichannel engagements that deliver business outcomes.
Emarsys is purpose-built to give more power to marketers so they can:
- Accelerate time to value by quickly onboarding data and channels to deploy cross-channel campaigns
- Deliver real-time, 1:1 personalization that builds trusted, loyal and lasting customer relationships with every interaction
- Succeed with proven guidance to make smart, quick decisions with data-driven insights and analytics
- Produce measurable results that drive predictable and profitable growth throughout the customer lifecycle
The SAP Emarsys Customer Engagement Platform is trusted by leading brands and innovative marketers across the globe including Nike, Samsonite, Wella, Aldo, Pizza Hut, Puma, SHEIN and Levi’s to engage, activate and retain customers.
Deloitte Digital
Interested in finding out more about the Customer Engagement Summit?
Click below to download the sponsorship brochure.
pre-arranged Meetings
Our key partners benefit from pre-arranged One-to-One Meetings, facilitated by a trusted external white glove concierge agency. This service provides a fully tailored programme of meetings with qualified potential buyers, ensuring a clear return on investment.
Sponsors can select meetings with registered delegates, creating new business relationships and meaningful face-to-face interactions. This summit is an unparalleled opportunity for the employee engagement community to connect, learn, and grow.
WHY SPONSOR
Sponsoring the Customer Engagement Summit provides access to high-level decision-makers, enhanced brand visibility, valuable networking opportunities, and the chance to showcase your innovations.
A fully turnkey exhibition solution, choice of sizes to suit all budgets and requirements. No need to bring anything, simply “turn up and go”, eliminating stress and reducing time. Send us your graphics and our contractor will print, build and dismantle on your behalf.
In an era where time is more valuable than ever, the compelling case to attend and sponsor this summit lies in the unique opportunity to connect with the very individuals who are driving the future of customer engagement and business transformation.
Engage Business Media Events
EMPLOYEE ENGAGEMENT SUMMIT
Putting the employee at the heart of the organisation and focusing on key issues, challenges and opportunities around engaging our people. Now in its 12th year and Europe’s largest event of its kind, engaged employees are more important to organisations than ever before.
CUSTOMER ENGAGEMENT SUMMIT
The industry’s largest event is in it's 16th year and promises a jam-packed day of diverse content covering all aspects of Customer Engagement. We’re living in the most transformational period than many of us will ever experience, where the experiential aspect of customer engagement is more important than ever.
ENGAGE AWARDS
The Engage Awards, now in their 10th year, celebrates engagement across customer, employee, sales, and marketing, reflecting the depth of the relationship and the degree of active participation and connection. Together, these engagement efforts contribute to organisational success and sustained growth.