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Download The Engage Awards Yearbook

Welcome to the Engage Awards Yearbook – a publication designed to inspire and celebrate customer engagement excellence through the outstanding achievements of our 2022 winners. 

What makes this Yearbook special is that the 2022 awards programme received the highest standard of entries we have ever seen. Each of our expert judges found it extremely hard to select a winner amongst a record-breaking number of fantastic entries, so the stories featured in this publication truly are an official benchmark of industry excellence.

Over the past few years, the demands and needs of the ‘modern customer’ have changed tremendously. To keep pace and adapt to these changes, businesses have had to think outside the box to transform their customer engagement strategies. With recent times bringing challenge after challenge, it is inspiring to see so many organisations navigating tough landscapes to become customer centric. 

Although everyone found it difficult to adapt, those who put their customers at the heart of their organisations reaped the reward of competitive advantage. For this reason, we are delighted to be able to share their success stories and guidance. 

We hope the achievements of our 2022 award winners will inspire you to follow in their footsteps and elevate your own customer engagement strategies.

Enjoy – and who knows, if you are doing some amazing things, you could be featured next year!