Speakers: Hans van Dam, CEO
Company: Conversation Design Institute
- Future of Customer Contact Conference
If you attended an engage customer event presentation, fireside chat, interview, you can now access a video library showcasing some of these ready to view here.
Speakers: Hans van Dam, CEO
Company: Conversation Design Institute
Speakers: Jo Garland, Senior Director Omnichannel Customer Support
Company: Asda
Speakers: Ray Biggs, Head of Customer Care
Company: John Lewis
Speakers: Paul Herman, Senior Vice President of Global Digital Transformation Services
Company: Sprinklr
Speakers: Daniel House, Chandni Bhatt, Ingrid van Ruiswijk
Company: New Look, Beauty Pie, New Balance
Speakers: Nathan Sanders, Sarah Reed, Leon Ellerton
Company: Ford, Sky, Experian
Speakers: Leon Ellerton, Client Delivery and Customer Experience Director
Company: Experian
Speakers: Matthias Göhler, Chief Technology Officer, EMEA
Company: Zendesk
Speakers: William Agnew, Experience Lead - Video Banking
Company: NatWest
Speakers: Daniel Rodriguez, CMO
Company: Simplr.ai
Speakers: Håvard Dahl-Olsen, Jan Thomas Lerstein
Company: Boost.ai, DNB Bank
Speakers: Nick King
Company: Insights Director at AutoTrader UK
Speakers: Greg Rees
Company: Head of Customer Service at Abel & Cole
Speakers: Karine Cardona-Smith
Company: Senior Analyst at Forrester
Speakers: Martin Hanley
Company: Customer Experience Manager at M&S
Speakers: John White
Company: Director of Customer Experience at Domestic & General
Speakers: Phil Hoben, Carl McCartney, Allison Coucher, Nick King, Lynzi Ashworth
Company: Wolters Kluwer UK, Les Mills, Sky, AutoTrader, Aon
Speakers: Yaniv Naor
Company: Master Data Management Business Lead at Hugo Boss
Speakers: Olivia Chambers
Company: Customer Insights Manager at Huel
Speakers: Peter Woods
Company: Senior Account Executive at Intercom
Speakers: Jasper Krog
Company: Senior Global Digital Innovation Manager at NIVEA
Speakers: Barbara Bitondo
Company: Lead Designer, Knowledge Solutions at The World Bank Group
Speakers: Becky Nadis
Company: Director of Customer Experience at LinkedIn
Speakers: Ian Webber-Rostron
Company: Head of Customer Care at Missguided
Speakers: Michela Cocco
Company: Global Customer Experience & Innovation Manager at Nespresso
Speakers: Pete Staffell
Company: Head of Service Design at Santander UK