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Speakers: Jo Garland, Senior Director Omnichannel Customer Support
Company: Asda
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Speakers: Ray Biggs, Head of Customer Care
Company: John Lewis
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Speakers: Paul Herman, Senior Vice President of Global Digital Transformation Services
Company: Sprinklr
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Speakers: Daniel House, Chandni Bhatt, Ingrid van Ruiswijk
Company: New Look, Beauty Pie, New Balance
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Speakers: Nathan Sanders, Sarah Reed, Leon Ellerton
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Speakers: Leon Ellerton, Client Delivery and Customer Experience Director
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Speakers: Matthias Göhler, Chief Technology Officer, EMEA
Company: Zendesk
- Customer Engagement Summit
Speakers: William Agnew, Experience Lead - Video Banking
Company: NatWest
- Customer Engagement Summit
Speakers: Daniel Rodriguez, CMO
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Speakers: Håvard Dahl-Olsen, Jan Thomas Lerstein
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Speakers: Nick King
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Speakers: Karine Cardona-Smith
Company: Senior Analyst at Forrester
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Speakers: Martin Hanley
Company: Customer Experience Manager at M&S
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Speakers: John White
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- Customer Engagement Transformation Conference
Speakers: Phil Hoben, Carl McCartney, Allison Coucher, Nick King, Lynzi Ashworth
Company: Wolters Kluwer UK, Les Mills, Sky, AutoTrader, Aon
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Speakers: Yaniv Naor
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Speakers: Olivia Chambers
Company: Customer Insights Manager at Huel
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Speakers: Peter Woods
Company: Senior Account Executive at Intercom
- Future of the Contact Centre Conference
Speakers: Jasper Krog
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Speakers: Barbara Bitondo
Company: Lead Designer, Knowledge Solutions at The World Bank Group
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Speakers: Becky Nadis
Company: Director of Customer Experience at LinkedIn
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Speakers: Ian Webber-Rostron
Company: Head of Customer Care at Missguided
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Speakers: Michela Cocco
Company: Global Customer Experience & Innovation Manager at Nespresso
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Speakers: Pete Staffell
Company: Head of Service Design at Santander UK
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