Join Freshworks and Abel & Cole to hear how Abel & Cole offer a personalised experience across every customer interaction. You will hear how Greg and the team at Abel & Cole drive a successful and truly hybrid customer service team. Abel & Cole have been able to innovate that differentiates itself from others. No call scripts. A no quibble refund policy and complete trust in the teams supporting customers every single day. Join our session to hear how a digital-first leader continues to innovate and evolve their approach.