Skip to content

Able & Cole Case Study

  • Customer Engagement Transformation Conference
  • Greg Rees, Head of Customer Service at Abel & Cole

Join Freshworks and Abel & Cole to hear how Abel & Cole offer a personalised experience across every customer interaction. You will hear how Greg and the team at Abel & Cole drive a successful and truly hybrid customer service team. Abel & Cole have been able to innovate that differentiates itself from others. No call scripts. A no quibble refund policy and complete trust in the teams supporting customers every single day. Join our session to hear how a digital-first leader continues to innovate and evolve their approach.

Looking for speaker and sponsor opportunities?

Become A Sponsor

Keep up to date with the latest events, resources and articles.

Sign-up for the Engage Customer newsletter and build a better customer experience.