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How to Design Better Feedback Experiences to Drive Loyalty and Value Customers’ Generosity

  • Customer Engagement Transformation Conference
  • Karine Cardona-Smith, Senior Analyst at Forrester

Hear from Karine Cardona-Smith, Senior Analyst at Forrester as she discusses the important topic of 'How to Design Better Feedback Experiences to Drive Loyalty and Value Customers’ Generosity'.

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