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Upcoming Event

Knowledge Management Conference

Improving organisational KPIs while delivering consistently better service across all channels, thereby gaining a competitive advantage and revolutionising the human experience.

An effective KM strategy enables organisations to provide exceptional end-to-end customer experiences while lowering support costs, and has the ability to make a significant impact on the bottom line.

  • IN-PERSON CONFERENCE
  • VICTORIA PARK PLAZA, LONDON
  • THURSDAY 13TH OCTOBER
SEE EVENT INFO

Let’s build better experiences for your customers

Over the past decade, we’ve been working with a community of 48,000 leaders who understand the importance of building a better experience for their customers.

See How We Work

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Would you like to hear from the people who built amazing customer experiences for these companies?

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Choose an upcoming event

CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE

CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE

Feel equipped to transform your customer experience for the ‘new normal’ by hearing from companies who’ve done it successfully.

KNOWLEDGE MANAGEMENT CONFERENCE

KNOWLEDGE MANAGEMENT CONFERENCE

See how to improve your end-to-end customer experience by better managing and sharing knowledge across your business.

FUTURE OF THE CONTACT CENTRE CONFERENCE

FUTURE OF THE CONTACT CENTRE CONFERENCE

See how the Technological Evolution of Customer Contact in a Rapidly Changing Consumer Environment

“The best bit for me was the wide range of companies and industries represented which gave insight in to how engagement affects all industries.”
Alice Smith, Head of Customer Experience, Virgin Media

KNOWLEDGE HUB

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