We are delighted to announce the finalists of our 2023 Engage Awards – the UK’s only Awards...
Upcoming Event
Customer Engagement Summit
Hear from top-level speakers from world-class brands as they draw upon real-life case studies to showcase the latest innovations in the CX world, sharing valuable, take home, implementable ideas and strategies to enhance customer engagement. Join us on 28th November to become more attuned to your customers and deliver the service they expect in this ever-more digital world of human engagement.
- IN-PERSON CONFERENCE
- THE BREWERY, LONDON
- TUESDAY 28TH NOVEMBER
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Choose an upcoming event
CUSTOMER ENGAGEMENT SUMMIT
The industry’s largest event is in it's 10th year and promises a jam-packed day of diverse content covering all aspects of customer engagement. We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever.ENGAGE AWARDS
The Engage Awards are designed to recognise innovation and excellence across the entire spectrum of customer and employee engagement. We are delighted with the response to the launch of our Engage Awards. Hundreds of entries came in from all industry sectors and all the finalists are already all winners in our eyes. The winners in each category will be announced at a glittering gala black-tie ceremony on the evening of Thursday November 28th at London’s iconic venue: The Brewery.FUTURE OF CUSTOMER CONTACT CONFERENCE
The ninth Future of the Contact Centre conference in 2024 will provide tools and techniques to deliver successful contact centre strategies for the future -through a mix of case studies, panel discussions and in-depth interviews with industry leaders.
CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE
The Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.
"Great engagement, fascinating content and a great opportunity to network. Top marks!"Digital Journey Manager , Vodafone Group
By Ian Gibbs, Director of Insight at The Data & Marketing Association (DMA UK)
Our mantra for over a decade since 2010 has been that organisations need to be where their...
An interview with CX enthusiast and keynote speaker, Steven van Belleghem