A pre-event interview with Utilita’s Chief Customer Contact Officer

The Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.
The Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.
The ninth Future of the Contact Centre conference in 2024 will provide tools and techniques to deliver successful contact centre strategies for the future -through a mix of case studies, panel discussions and in-depth interviews with industry leaders.
“The conference was organised so well and there were so many interesting topics between the two rooms."Customer Care Strategy Manager, ASOS
A pre-event interview with Utilita’s Chief Customer Contact Officer
A pre-event interview with Jaguar Land Rover’s Client Care Director (UK)
A pre-event interview with Sky’s Head of Digital: CX & Tech Futures
A pre-event interview with a much-anticipated speaker
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