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Upcoming Event

Future of Customer Contact Conference

You’ll leave feeling equipped with exclusive insights from organisations that have already transformed to suit the ‘new norm’ and are reaping the rewards of customer loyalty as a result.

  • IN-PERSON CONFERENCE
  • THE BREWERY, LONDON
  • THURSDAY 9TH FEBRUARY
SEE EVENT INFO
Customer Engagement
Customer Engagement Summit audience

WOULD YOU LIKE TO HEAR FROM THE PEOPLE WHO BUILT AMAZING CUSTOMER EXPERIENCES FOR THESE COMPANIES?

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FUTURE OF CUSTOMER CONTACT CONFERENCE

FUTURE OF CUSTOMER CONTACT CONFERENCE

The eighth Future of the Contact Centre conference in 2023 will provide tools and techniques to deliver successful contact centre strategies for the future -through a mix of case studies, panel discussions and in-depth interviews with industry leaders.

 
CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE

CUSTOMER ENGAGEMENT TRANSFORMATION CONFERENCE

The Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.

CUSTOMER ENGAGEMENT SUMMIT

CUSTOMER ENGAGEMENT SUMMIT

The industry’s largest event is in it's 10th year and promises a jam-packed day of diverse content covering all aspects of customer engagement. We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever. 
ENGAGE AWARDS

ENGAGE AWARDS

The Engage Awards are designed to recognise innovation and excellence across the entire spectrum of customer and employee engagement. We are delighted with the response to the launch of our Engage Awards. Hundreds of entries came in from all industry sectors and all the finalists are already all winners in our eyes. The winners in each category will be announced at a glittering gala black-tie ceremony on the evening of Thursday November 28th at London’s iconic venue: The Brewery.
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“The conference was organised so well and there were so many interesting topics between the two rooms."
Customer Care Strategy Manager, ASOS Asos-Logo

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