We are delighted to announce the finalists of our 2023 Engage Awards – the UK’s only Awards...

Hear from top-level speakers from world-class brands as they draw upon real-life case studies to showcase the latest innovations in the CX world, sharing valuable, take home, implementable ideas and strategies to enhance customer engagement. Join us on 28th November to become more attuned to your customers and deliver the service they expect in this ever-more digital world of human engagement.
The ninth Future of the Contact Centre conference in 2024 will provide tools and techniques to deliver successful contact centre strategies for the future -through a mix of case studies, panel discussions and in-depth interviews with industry leaders.
The Customer Engagement Transformation Conference comes as a growing number of organisations are realising the business benefits that accrue when they work to transform and evolve their customer engagement strategies to keep pace and engage more closely with their customers.
"Great engagement, fascinating content and a great opportunity to network. Top marks!"Digital Journey Manager , Vodafone Group
We are delighted to announce the finalists of our 2023 Engage Awards – the UK’s only Awards...
By Ian Gibbs, Director of Insight at The Data & Marketing Association (DMA UK)
Our mantra for over a decade since 2010 has been that organisations need to be where their...
An interview with CX enthusiast and keynote speaker, Steven van Belleghem
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