Skip to content

Driving the Future of CX: LKQ Euro Car Parts' Digital Revolution

Access this on-demand webinar

Just fill in your email address below for instant access to the recording of this exclusive webinar.

Join us for an exclusive case study with LKQ Euro Car Parts as they guide you through their transformative digital evolution in customer experience.

  • Explore how LKQ Euro Car Parts is creating a new norm in an old-school world, seamlessly integrating voice notes, WhatsApp, and other digital channels to meet the expectations of the new generation.
  • Discover strategies for taking your teams along on this journey, ensuring a smooth transition and future-proofing your business for the digital age.
  • Don't miss this opportunity to gain insights into creating a CX landscape that sets new standards for the future.

Chloe Thomson

Chloe Thomson

Euro Car Parts Continuous Improvement Manager
Chloe is a dedicated professional who has been contributing to Euro Car Parts Ltd. as a Continuous Improvement Manager for nearly two years. With a keen eye for enhancing operational efficiency and streamlining processes, she has played a pivotal role in optimizing workflows within the organization.
Joe Partridge-Jones

Joe Partridge-Jones

Genesys Senior Account Executive

Joe is an experienced Sales professional with over 10 years of IT & Software sales experience. Currently working for global CX leaders, Genesys, Joe has a strong history of helping organisations on their CX and digital transformations. With a consultative approach, Joe drives adoption of best in class CX technology, powered by AI & automation, to deliver significant improvements in organisations go-to market customer stragety, whilst also delivering substantial returns on investment.
Currently focussed within the Customer Experience industry, I support my clients on their migration to the cloud with the adoption CX Software & AI – with the overall outcome of significantly improving end customer experience and providing invaluable insight.

Gerry brown Clipped

Gerry Brown

The Customer Lifeguard Facilitator

Well seasoned, but not over cooked author, speaker, workshop facilitator and consultant with broad experience in #customer service, #customer experience, #contact centre, & CRM, for a range of market segments in the UK, Canada, EMEA & the USA.

Over that that time I've learned what works and what doesn't. I take a unique approach that eschews the newest shiny toys as a starting point and focuses on four fundamental principles that must underpin and drive a successful customer experience strategy, Culture, Commitment, Communication and Community.

Keep up to date with the latest events, resources and articles.

Sign-up for the Engage Customer Newsletter.