On the 15 th of November, more than 800 people walked through the doors of the Westminster Park...
Earlier this week I attended the 2022 Customer Engagement Summit, hosted by the team here at...
On 15th November 2022, Engage Business Media were thrilled to welcome 400 attendees to celebrate...
Are you in SHAPE to lead or influence the modern digital-hybrid organisation?
Chatbots can help you construct a seamless customer experience, saving you time and money. Their...
Research by the University of California looked into how some of our digital practices are...
We’re living in a transformational period when it comes to customer experience (CX). With the voice...
In the lead up to the 2022 Customer Engagement Summit we spoke to Abdul Kahled, Head of Digital...
In the lead up to the 2022 Customer Engagement Summit we spoke to William Agnew, Experience Lead -...
Customer experience insights give you an overview of how consumers currently perceive your...
Moving your data to the cloud provides extra security, and with everyone working from a centralised...
Ahead of our flag ship event, the Customer Engagement Summit we spoke with Cheryl Graham, Service...