Martin is one of the chairs of our Virtual Future of the Contact Centre Conference taking place on...
Solve the data challenge for personalised CX in 2022 and beyond!
A recent Forrester Consulting study found that 65% of marketers are unsure who their customers...
According to McKinsey research, more than 60% of consumers across the UK, EU, US, and APAC are...
In this webinar, customer engagement expert Martin Hill-Wilson of Brainfood discusses with Steven...
Customer Experience (CX) Initiatives are hard, especially when coupled with a software...
Consumers are changing. Businesses are adapting but the struggle to glue key systems and the right...
Customer + Colleague + Corporate: Over time, each of these constituent parts of the contact centre...
A recent Forrester Consulting study found that 65% of marketers are unsure who their customers...
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