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Taking your Customer Contact Global: 3 Make-or-Break Factors

February 22nd at 12pm

Register for this webinar today 

Delivering exceptional experience is a priority for businesses today. 

In this webinar, communications expert Mehmet Hussein from Bandwidth, will talk about why the future of customer contact is cloud-based communications. He’ll break down how to scale globally, why it can get complex fast and how cloud can be a CX competitive advantage. Plus, he’ll look at companies like Uber and Aircall, to see how they’ve scaled their contact centres globally. 

He’ll discuss:

•    What can your global growth look like? 
•    Channels, providers, integrations, and compliance - how it gets complex fast
•    How to move to & scale to cloud easily
•    How Uber & Aircall have scaled their contact centres globally
•    Tips to navigate complex regulations worldwide

Plus, lots of time for your questions. 

Mehmet Hussein

Mehmet Hussein

Bandwidth Director, Sales Engineering
After doing the rounds in the UK telecoms circuit, Mehmet joined Bandwidth in 2019 as a Senior Solutions Architect. Since then he now  runs the international Solutions Engineering team, responsible for all pre-sales technical support while providing strategic guidance for Bandwidth's top tier clients. Connect with him on LinkedIn here: linkedin.com/in/mehmet-z-hussein

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